The support team could respond a little faster but things have vastly improved since they started, it was a really good process which is so nice to see. " I informed the support person they should look at these very pages as this is where my comment came from that seems most people have this issue.Īnyway understandable that problems occur, an RMA was issued and I believe another unit is on its way to me now. I raised a support request and was sent this "I’d love to see where you’re reading that, as I have the exact opposite take from working in support. I have one single unit and am experiencing the same problem.įirmware update from the phone failed completely, using the update app on Windows immediate detection and upgrade no issue.Įvery single night I have to power down the Z, wait and power up again and back online it goes.
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